What you want to know first.
Something still open? Write to us directly, we usually reply within two working days.
Do I need to speak Chinese?
No. The creators write in Chinese, and if you have an account of your own we handle the profile and posts too. You provide information and visuals, we do the rest. With us you can speak German, English or Chinese — whichever suits you.
Is the account in my name or Redway's?
Always yours. Your Xiaohongshu account is created on your phone number and identity — that's how the platform requires it. We get time-limited access you can end at any time and whose password you can change. No borrowed account.
Do I need a verified business account?
Not to start. A normal account is enough to become visible and tag your location. The official business verification — needed once you want to run paid ads — we offer as a later add-on step.
How quickly am I visible?
The first posts appear within the first month — we spread the visits across 30 days. You get found through the posts that stay up, and that grows over months, not days.
Which businesses is this worth it for?
Mainly businesses Chinese travellers might visit anyway: restaurants, hotels, visual retail, experience services, tourism. If your city and category show no demand on Xiaohongshu, we tell you in the analysis.
Do you guarantee more customers or revenue?
No. We deliver visibility and findability — provable, with a monthly report. Guaranteed revenue, customer numbers or followers can't be seriously promised, and we don't.
What does it cost?
The visibility analysis is free. What the visibility package costs depends on your city, your category and the number of visits — so after the analysis we make you a concrete offer rather than hand you a price list. On top of that you provide what the creators taste at your place. Your own account and paid promotion are optional add-ons.
Who pays the ad budget?
Always you, directly. We manage paid promotion, but the budget never runs through us. That keeps full control and transparency over your spend with you.